Highlight Panel

  1. The fields in the toolbar located at the top of the dashboard correspond to the application administration, with icons and descriptions described in the table below.
IconTypeDescription
RoleClick to switch role among OBA, proctor L1, and operations manager
Real Time ViewClick to view the real-time data of candidates and transfer them to the available agent
Help & SupportClick to view support details like walkthroughs, Technical Support, or help in sending feedback.
Zen modeClick to give full-screen access and remove distractions.
NotificationsClick to see the alerts, reminders, and updates.
LanguagesUsers switch between other languages, tailoring the console experience to their language preference.
ProfileEnables efficient account management, with options to edit personal information, access help resources, and securely log out.