---
title: "Forgot Password"
url: "https://agentshell-help.examroom.ai/en/article/forgot-password-om"
language: "en"
last_updated: "2026-03-06T06:22:18.901Z"
---

# Forgot Password

If you have forgotten your password, you can reset it anytime from the login page.

To reset your password, follow the steps below:

1.  From the login page, click **Forgot** **Password**. 
2.  Enter your registered email address in the **Email** field.   
      
    ![](https://cdn-assets.productfruits.com/8f41cd32-ed94-4576-95dc-978057213421)  
3.  Click **Submit** to receive the password reset link; otherwise, click **Back** **to** **Sign** In to return to the login page without changing your password.
4.  A dialogue box appears after submitting the reset password request, confirming that the request has been accepted.   
      
    ![](https://cdn-assets.productfruits.com/45bc22ee-d388-4f76-8dbb-d8b5b3fbc426)  
5.  After the successful submission of the reset password request, a link to reset the password is sent to the registered email address. Click the **Reset** **Password** **Link** to reset your password.   
      
    ![](https://cdn-assets.productfruits.com/5b27ada2-242c-4194-8d6e-3c71d9b4efdb)  
6.  Enter the new **Password** and **Confirm** **the** **Password**.   
    Note: The required characteristics of the password:
    1.  The password must be a minimum of 8 characters
    2.  Must contain a special character
    3.  Must contain 1 number
    4.  1 uppercase alphabet
    5.  1 lowercase alphabet   
          
        ![](https://cdn-assets.productfruits.com/dfaf6aed-e2e6-4b5c-9965-e49992bfcbec)  
7.  Click **Submit** to reset your password; otherwise, click **Back** **to** **Sign** In to exit without changing your password.
8.  A dialogue box appears confirming that your password has been successfully changed. Click **Continue** **to** **the** **login** page and log in using your new password.   
      
    ![](https://cdn-assets.productfruits.com/e0213037-047d-468f-a606-25c43c4b3066)